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A successful 3-part pattern change process for your accountancy firm…

Change when successfully managed can lead to dramatic results for your firm. For the best results Jonathan Haidt, an eminent psychologist suggests change works best when you appeal to both the...

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Halloween tricks, treats and MAGIC BEANS FOR CLIENTS…

You and your team can be ‘Advisory 1st Accountants’ – it’s not as scary as it sounds...  Please let me share with you an insight into the ‘Jack and The Beanstalk’ fairytale I mention in my book – ‘The...

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What did the Brits make of the Intuit USA experience – did QBConnect in San...

I was privileged to be invited to QBConnect in San Jose last week to share a few insights about delivering greater value to clients by building stronger client relationships. And building stronger...

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Are accountants ready to recognise that ‘Value is not a number, it’s a...

To take the stage before Paul Dunn at last week’s QBConnect in San Jose, and then to share a stage with Ron Baker to talk value pricing was an honour (and a bit awe-inspiring).From stage Ron then...

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The truth is out there – difficult conversations in your firm

Like Mulder and Scully from the X-Files, we all know the truth is out there! Mulder based his belief on his gut, how he felt and his previous experiences. Scully based hers on science, facts and...

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How can your firm enhance your clients’ experience in just 15 seconds?

When Jan Carlzon took over at Scandinavian Airlines (SAS) in 1981 the airline was losing money and in danger of collapse. In just over a year he transformed the fortunes of the business, taking...

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4 proven ways to ensure you master pricing in your Accountancy firm

Mastering the science of pricing and applying it to your Accountancy firm is a source of far greater profits. McKinsey, the global consulting firm, suggest that pricing has a bigger impact on your...

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Which influencers can transform behaviour in your accountancy firm?

Complex problems cannot be solved by simple answers.  “The most important capacity we possess is our ability to influence ourselves and others. Learn to see every important challenge you face as an...

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Are Usain Bolt’s genes overrated?

The science of success suggests that genes have little to do with success… But is this true? Jamaica is the home of Usain Bolt, the home of sprinting. 7 of the world’s top 10 sprinters come from...

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